Payment Terms

1. Enquiry model: what this website is for

This website serves exclusively to provide information about our range of services and to offer the possibility of submitting a free and non-binding enquiry via the contact form. It is not an online shop.

Sending the contact form is not an order, is not binding and is not subject to payment. Submitting an enquiry creates no payment obligation and concludes no contract. The enquiry is merely the first step of a possible collaboration and serves to get to know your request.

Getting in touch is possible exclusively by email at service.twentyfiveseven@gmail.com as well as via the contact form on this website. No further means of contact are offered within this website.

2. No direct payment via the website

No payments are processed via this website. There is no shopping cart, no checkout, no ordering process subject to payment and no online payment function.

No payment data is collected on this website and no payment service providers are integrated. No processing of personal data by payment providers takes place in connection with this website.

Payment is never made directly on this website, but always only outside the website on the basis of an individual offer or an invoice following separate coordination.

3. Process: from the non-binding enquiry to the collaboration

In the first step, you send a free and non-binding enquiry via the contact form. This creates no payment obligation and no obligation to collaborate.

In the second step, we review your enquiry. If there is mutual interest, after individual coordination you will receive an individual offer tailored to your request, or an invoice. Only on this basis are the details of the collaboration determined.

The method of payment, the payment deadline, the scope of services, the project start and the project duration are agreed individually between you and the provider in the third step. The provisions made in the respective offer, in the invoice or in the contract are decisive.

A contract is concluded only through individual coordination and through an individual offer and its acceptance, through a written confirmation or through an invoice.

4. When a payment obligation arises

A payment obligation arises only after individual engagement, after acceptance of an individual offer or after a separate confirmation. Before this point you are under no obligation to make any payment.

As long as no individual offer has been accepted, no engagement has taken place and no invoice has been issued, no cost consequence whatsoever is associated with the use of this website or the submission of an enquiry.

The scope, the amount and the due date of a payment result exclusively from the respectively agreed offer, the invoice or the contract.

5. Prices on the website are for orientation

Prices shown on the website, where present, serve exclusively for orientation and constitute non-binding package descriptions. They are not binding offers and create no payment obligation, unless they are expressly marked as binding.

The final prices and the specific scope of services result only from the individual offer, the invoice or the contract. In the event of discrepancies between an orientation figure on the website and the individual offer, the invoice or the contract, the details in the offer, in the invoice or in the contract are always decisive.

We reserve the right to adjust the orientation prices and package descriptions shown on the website at any time. For a collaboration that has already been agreed, the price set out in the respective offer, in the invoice or in the contract always applies.

6. Contractual partner

The sole contractual partner for all services, projects, digital products and consultations is 25 7 Agency L.L.C-FZ (Free Zone LLC), with its registered office in Dubai, United Arab Emirates.

The full address is: 25 7 Agency L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. The provider can be reached exclusively by email at service.twentyfiveseven@gmail.com as well as via the contact form on this website.

The designation „25-7 Agency Design“ is exclusively a social-media and marketing name and is not a separate contractual partner and not a separate legal entity. The sole contractual partner is 25 7 Agency L.L.C-FZ.

7. Tax notice / VAT

Decisive for any payment are always the amounts shown in the individual offer or in the invoice. Any taxes or charges arising in the provider's country of domicile or in the customer's country are stated separately insofar as required by law.

Tax notice / VAT / TRN will be added and reviewed for tax purposes.

As soon as the tax classification has been conclusively reviewed, the relevant tax details (in particular VAT/TRN and any applicable tax rate) will be added at this point.

8. No voluntary money-back guarantee

No voluntary money-back guarantee, no satisfaction guarantee and no other voluntary refund is offered. Statutory rights of consumers, in particular any rights of cancellation and warranty, remain unaffected by this.

The conditions, the procedure and any early expiry of a right of cancellation result from the separate cancellation policy and the General Terms and Conditions (GTC).

9. Hosting and data processing

This website is hosted by Netlify. The provider is Netlify, Inc., based in the USA, which acts as a processor within the meaning of Art. 28 GDPR. The servers may be located outside the European Union, in particular in the USA, and thus in a third country.

The contact form is provided via Netlify Forms; the data you enter in the form is processed in order to handle your enquiry. Embedded references to Instagram and TikTok load content from the respective provider only after an active click; without a click, no data is transmitted to these providers in this respect.

This website is designed to be cookie-free. No tracking takes place, and no pixels and no external fonts or media are loaded when the page is accessed. Details on the processing of personal data result from the privacy policy.

10. Further terms

In addition to these payment terms, the provider's General Terms and Conditions (GTC) apply, which in particular govern the conclusion of the contract, the performance obligations, the excluded guarantees and liability.

The conditions and the procedure of any right of cancellation result from the separate cancellation policy.

Details on the processing of personal data result from the privacy policy.

In the event of contradictions between these payment terms and the GTC, the GTC prevail insofar as a more specific provision is made there.